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Thanks- Management

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CALL

Our counselors are available to talk on the phone 7 a.m. to 11 p.m. ET

Call us today at
1-888-733-6303

All calls are free and confidential.

CALL US HERE

TEXT

Our counselors are available to talk using text messaging 7 a.m. to 11 p.m. ET

Text us today at
1-888-733-6303

All texts are free and confidential.

TEXT US HERE

FREQUENTLY ASKED QUESTIONS

This service is free for callers.

Yes. This service is a free service.

No. 888 numbers are toll-free numbers, similar to 800 numbers.

Yes. This service is confidential.

Our counselors will ask questions to help them assess your current situation and to help them determine what might be helpful for you. You do not have to share any information that you are not comfortable in sharing.

The Family Support Warm Line is an initial contact support service. We may be able to connect you to more long-term resources and/or services that may be beneficial to you. You can always reach out to us if you are in need of additional support.

You can contact us by phone or text and we can connect by secure HIPAA compliant video conferencing.

Yes. This support line will be staff and someone will be able to assist you.

Yes.

We can help with support for anxiety, depression, suicide, Baker Act, domestic violence, mental health support, general safety and well-being, adoption support, family counseling, caregiver counseling, referring to local resources, and other general support.

Simply give them our phone number. We’ll be glad to talk with them!

Yes.

According to FL Statute, individuals over the age of 13 but under 18 years of age are able to seek out crisis counseling and support without parental consent. If ongoing counseling sessions are arranged, a parental consent would be needed.

We can provide family counseling as well as individual counseling.

If someone is in immediate danger, you should call 911.

Yes.

Call or text us at 1-888-733-6303. Through either method, you’ll have an option for scheduling a Telehealth counseling session or to speak with a qualified clinician immediately.

Insurance is not required for you to take advantage of this service.

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